OIA GLOBAL
“ THE WHOLE NOTION OF GOING TO THE CLOUD BECAME A MUCH SIMPLER DISCUSSION BECAUSE THEY FELT COMFORTABLE AND THEY HAD CONFIDENCE THAT WE CAN DELIVER WHAT WE PROMISED AND THAT IT WOULD WORK ” – Jay Hemmady , CIO , OIA Global
communicate and provide status updates more frequently and candidly . That took up a lot of time . Instead of updating the executives quarterly we started doing it with all stakeholders weekly . There was so much to communicate , and more frequently , that it required the IT staff to shift gears and speed up considerably , but the benefits were enormous .”
The result ? The mindset in the user community quickly changed . The relationship improved , and an appreciation for IT materialised . More
180 April 2018