“ The more you know about patients when they show up in an emergency room , the more you ’ re able to treat the patient . I think that has been one of the biggest IT targets in the healthcare industry over the last several years ”
Fady Saad , Information Technology Director
“ It ’ s typical that people invested in a product , rather than the efforts required for customisation of that product . We had limitations in terms of how we select an application , but we have tailored a number of things to support how care is delivered to Guest Clients at Naufar and built forms in the EMR to try and capture a number of disciplines .”
Personalised tools By collaborating with Gartner , Naufar has strengthened its capabilities surrounding the treatment of addiction and the utilisation of personalised tools . “ Gartner gave us suggestions , articles , connected us to expert analysts where we can get into more detail about a topic that we needed to make a decision on ,” says Saad . “ They also helped in contracts review and negotiation tactics .”
Its partnership with VAMED has also enabled Naufar to carry out key IT upgrade projects in under two years , which in turn ensures the delivery of consistent positive Guest Client outcomes . “ For 18 months , employees from VAMED were basically my IT
210 April 2018