CLOUD COMPUTING
38
When we first started doing this , people thought it was a gimmick , but if you understand our culture , it makes perfect sense , because we don ’ t want to make money from customers unless they ’ re getting value . We want to reinvent an experience that hasn ’ t been a very good one for customers over the last several decades and we ’ re trying to build a long-term business that outlasts all of us , and you do that by doing right by customers over a long period of time .
Attracting and retaining talent is a challenge for any firm , particularly in IT . How do you get the best expertise on board at AWS ? The most important thing is to hire people that fit your culture — and for us , that ’ s builders . By builders , we mean people who like to invent , people who like to look at different customer experiences and assess what ’ s wrong with them and reinvent them .
The UK , like many countries , has a well-documented skills gap . How can businesses tackle this and what is AWS doing to help ?
APRIL 2019