“ Our clients want to come to an organisation that they know that they can trust and that has the right brandperception in the marketplace ”
— Jeff Phipps Managing Director , UK and Ireland ,
ADP 49 as businesses becomes more globalised , it ’ s become an increasingly complex task . “ All clients want the ability to do things differently : in their business , they may reward their employees differently , they may have a different work culture or pay their employees differently ,” he observes . “ They expect our solution to work and meet their needs exactly , and that can be challenging .”
Setting up a HR or payment system in one country is demanding enough but when you ’ re dealing with over 74,000 clients who may have multinational operations , the challenge grows ten-fold . “ It ’ s not a surprise that compliance is one of the biggest challenges ,” points out Phipps . “ There ’ s increasingly more legislation to contend with like GDPR and anti-money laundering legislation .” This has created a burden that many businesses simply do not want to bear but , for ADP , it ’ s created an opportunity . “ When I first got into this industry , a friend of mine asked , ‘ Well how hard can payroll be ?’ Everyone that I tell that story to now smiles and rolls their eyes to the heavens because they understand that
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