UNRWA
208 our field offices independent of local infrastructure .” He adds that , despite its differences from for-profit organisations , UNRWA ’ s digital transformation strives for the same goals : to remain ahead of the curve , to be secure , to provide solutions for end-users , to develop cutting-edge applications , and to move to paperless operations .
When he joined the organisation , Cetinturk inherited a challenging digital environment . “ UNRWA is funded almost entirely by voluntary contributions from UN member states ,” he says . “ Due to a very difficult financial situation we experienced over the last few years , the digital environment was obsolete . In order to drive digital transformation we had to find sources of funding , and so when I joined we turned every stone for cost efficiency .” Having spurred bigger coffers through this approach , Cetinturk and his team then turned to the six core strategies they sought to implement . “ First was to drive engagement and value across our programmes and departments , second to improve the
APRIL 2020