Abdulrahman Khaiwi
part of ENS ’ overall mission ,” he says . After this revelation , Khaiwi became determined to deliver a smarter , more efficient way of delivering IT to the classroom . Using a ‘ four-pillared ’ scheme to focus the transformation ( planning , people , vendor management and customer-centricity ), he came up with a plan to shape the development . “ Without planning you will never achieve any of your targets , or whatever you achieve will be just by luck ,” he states . His vision was to build a completely modern IT team . After briefing upper management about his findings and receiving approval , he was able to do just that .
Focusing on driving efficiencies , Khaiwi implemented a centralised system to allow for an easier way to manage , monitor and provide solutions . Designing simple applications which empowered teaching staff to solve their own issues — such as a single sign on and self-service portal for changing their own passwords — has
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EXECUTIVE PROFILE
Abdulrahman Khaiwi
My career started in Lebanon , working six years in IT Operations in a bank . After , I moved to UAE , Sharjah Municipality as computer operator and programmer for two and half years . From there , I joined Etisalat as Chief Supervisor IT . I spent 25 years of my illustrious employment garnishing accolades and growing my career . The last nine years at Etisalat , I held the position of Senior Manager in charge of operations for all Etisalat Data Centers across the UAE . In early 2017 , I joined Emirates National Schools as the Head of IT . My métier is visualising and executing a strategic plan for digital transformation covering all aspects and layers of services . www . technologymagazine . com