Technology Magazine April 2022 | Page 57

CLOUD VENDORS
partners and customers view the business and help attract and retain talent ,” he added .
Harrison believes that a failure to align with culture , employee values and behaviours can create disjointed digital ecosystems . Whereas , “ a collaborative , people-centric approach can help shift the culture to understand , embrace and advance digital ecosystems , transform how
Ecosystems are based on trust Emily Heath , SVP , Chief Trust & Security Officer - DocuSign , said : “ The swift onset of mass digital transformation initiatives means every organisation is greatly expanding the ecosystem of companies connecting with it . Each has their own unique set of requirements when it comes to security , and more often than not , security is only as strong as the weakest part of that ecosystem ,”
Acknowledging trust ultimately gives business a competitive advantage . Heath says there are three golden rules that should be considered when identifying the strength of trust within any ecosystem :
1 . Know your vendors ’ security postures . This includes the ongoing sharing of details , including vulnerabilities . This transparency strengthens the bonds of trust within the ecosystem and improves its overall security . 2 . Know your vendors by name . Being able to lean on a personal relationship when something goes wrong makes it much easier to work through challenges collaboratively . Coming through adversity builds trust .
3 . Combine real-time intelligence tools with the soft skills of relationship building to rank each of your vendors . Spend time educating those struggling to deliver , and interconnect your vendors for knowledge sharing when it makes sense .
Heath added : “ Ultimately , trust is about people . Devising a strategy that assigns equal parts trust and security is the key to achieving safer environments . Although never completely eliminating the risk , trust is about individuals ; based on what you do and who you are while doing it . That ’ s a true competitive differentiator .”
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