products for our finance , HR , recruitment , and the property and facilities teams . We ' re also about to set up a product team focusing on Barnardo ’ s Trading company .”
It ’ s all well and good having teams for data and products in place , but how can we understand the work that goes into their products behind the scenes , as well as the effect they have on the charity and the people it helps ?
Classification of the two can be complex , but to understand them , it ’ s crucial to assess the teams ’ data purview : across all areas of the charity , data is becoming firmly embedded – though the application , uses , and outcomes depend on the team or function it informs – collecting information across a range of parameters , not only informing what each team needs at their fingertips via a dashboard , but assessing different measures of success to determine next steps .
As Martins-Tonks explains this , he also provides an example of a recent data product designed to aid the mental health support which the charity provides . “ The feedback that we ’ re getting from that data product is that it ’ s saving them time , because they ’ re not having to run reports manually and do things in Excel .
“ This means that our teams can spend more of their time helping children and young people . Supporting those teams allows them to consider who ’ s been referred to the service and subsequently plan their delivery based on the person ’ s requirements . It also means we can begin analysing our outcomes data and truly understand the impact these services make .”
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