Technology Magazine April 2023 | Page 211

PICK N PAY

“ The flexibility the cloud has given us has been phenomenal ”

ROBERT HENEKE HEAD OF CLOUD , SAP TECHNOLOGY
AND DEVELOPMENT , PICK N PAY
S / 4HANA software over the next few years . Clearly , a big part of Heneke ’ s job is to pre-empt future trends , thus he highlights the imminent need to invest in on-demand delivery , as opposed to the scheduled service .
He also points to industry cloud platforms and their ability to incorporate cloud services into a pre-integrated but customisable , industry-relevant solution .
Heneke says : “ SAP has got offerings in that space , but we will still need to review whether it ' s going to be costeffective and whether they can deal with our business processes .
“ The company is over 50 years old , so it ’ s always difficult to change the business processes .”
It would almost be remiss of Heneke , a senior figure in the field of technological development , to not give ChatGPT a mention .
“ It ' s on everybody ' s tongue at the moment and I ' m sure it will be used within retail platforms in the future ,” he concludes . “ Open AI has done a great job in making AI accessible to the average Joe and creating a vibe around it .”
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