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Adhering to the TOGAF framework , Ballinger and her team effectively move from identifying problems as opportunities and providing solutions that meet the demand of the day .
And it is exactly this – honouring the responsibilities that come with being CIO at OSU – that for Ballinger and her team is one of the biggest challenges .
As she puts it : “ Being CIO of a large organisation is not for the faint of heart . As an IT leader , I have to understand the complexities of the business and be an advocate and a good steward of the resources allocated to me .
“ Not only do I have to consider the expectations OSU has for a particular resource , but I need to use my experience and know-how to improve efficacy . I don ’ t just want to be the best of a few , I want us to be the best of the best .
“ I want us to push the limits of technology , of innovation and creative thinking . I want us to arrive at a place where we are as inclusive as we can be and as personalised as we can be when it comes to the student , faculty and community experience .”
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