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“ Just because we ’ ve been using a solution for years , it doesn ’ t necessarily mean that is the thing we should be keeping and moving forward with .
“ We ’ re able to draw a roadmap out now to be sure that we have a path forward on some things ,” Caron concludes .
“ We ’ ll continue to evolve our frameworks , processes , procedures and partnerships with our users . And I think the more that gets ingrained in the organisation , the more success we will see . We ’ re working very closely with our CX and UX folks as they modernise , so we ’ re helping them with those aspects as well .
“ There ’ s a lot of work to be done , but with this group and this organisation , I think we ’ ll continue to see successes in the future .” technologymagazine . com 253