THE TECHNOLOGY INTERVIEW
1,000 +
emerging technologies tracked, analysed and implemented each year by Capgemini’ s global technology and innovation teams
This chemistry extends beyond automation and instead enables new forms of creativity, foresight and strategic decision-making.
“ In 2025 alone, we trained 310,000 team members in Gen AI and 194,000 in agentic AI,” continues Pascal.“ Our focus is on ensuring that every employee can leverage AI fluently, responsibly and effectively.”
The CXO dilemma of quiet adoption Capgemini’ s research into AI adoption at executive levels unveils a fascinating paradox. While more than half of CXOs are already using AI to support or inform strategic decision-making, only a fraction are willing to say so publicly.
“ Many are applying AI to research, analysis and content drafting,” Pascal explains.“ They expect to use it increasingly to augment and challenge their strategic thinking. Early adopters are already seeing gains in speed, cost efficiency, creativity and foresight.”
Yet despite these benefits, only 11 % of executives plan to highlight the use of AI in their decision-making, mostly due to fears of reputational risk or potential backlash if AI-influenced decisions go wrong.
“ Just 41 % of them report an above-average level of trust in AI for executive decision-making, with the main concerns being legal and security risks,” Pascal adds.
28 April 2026