Pascal Brier, Group CIO, Capgemini

Pascal attributes China’ s lead to a combination of experimentation culture, vast data ecosystems and an appetite for agile governance.

“ For this report, we surveyed a Chinabased digital commerce company that launched three AI agents to streamline cross-border e-commerce tasks, improving efficiency and productivity,” he recalls.“ For them, the past year marked a significant shift in how they deployed AI, reflecting broader industry needs and trends.”

These agents are not replacements for people, however. From where Pascal sits,

30 April 2026