AFLAC
112 rate . It ’ s not only creating a situation in which we ’ re catching up with the kind of services delivered in other regions , but we ’ re also , in some ways , getting ahead , because we ’ re just making a generational jump ,” says Moorefield .
Responsible for Aflac Japan ’ s information technology , policy services and security , as well as the company ’ s transformation at Aflac Japan , Moorefield , along with other leaders , ensures that the company ’ s customer first approach will remain the key driver as it broadens its product line .
“ We are ensuring that our priorities are driven by what the customer wants . From that perspective , we are working extremely hard to not only be the most innovative in terms of insurance products for our customers , but to also be the leader in technology deployment to accelerate customer service ,” he says .
“ This encompasses the turnaround time for requests and the usability of our applications . This ensures customers are satisfied
AUGUST 2018