ASIA
“ We ’ re rolling out a new placement test that basically assesses our students ’ English ability and tells them the level that they should be starting at when they join our course ,” Garcia explains .
“ Our students want a course that is tailored to their needs and can be adjusted depending on their progress . Some students may want to move more quickly , while others want to take their time and put a bit more emphasis on certain topics . We ’ re using data to adapt the course to their needs .
“ Today , we have a patented algorithm which considers several factors to understand how a student is progressing through their learning journey ,” continues Garcia .
“ It looks at several metrics and sends a warning if it identifies that a student is struggling or going off track . This allows our staff members to step in and intervene . We want to ensure that our students have a great experience and progress .”
Adapting to the ever-changing needs of the market is perhaps one of the biggest hurdles facing Wall Street English today , but by partnering with agile technology partners Garcia says the firm is ready for consumers ’ education needs of tomorrow .
“ We value the partners that really take the time to understand the dynamics of our business and want to evolve with us ,” he adds .
“ It is with such
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BIO
Michael Garcia is Chief Technology Officer at Wall Street English . With 16 years of experience , Michael leads the business ’ technology strategy , ensuring key platforms are fully supported and provide the best customer experience . He also provides crucial support to global franchisees , helping them to maintain and grow operations . www . gigabitmagazine . com