ZAMBIA NATIONAL COMMERCIAL BANK ( ZANACO ) PLC
224 our in-house applications and systems and honing our skills as a team ,” he says .
“ This year we have brought on board our mobile app and are now revamping our internet banking platform for our Corporate and Retail clients , both of which are really setting us up nicely to hit those initial 2020 goals .”
Eyes inevitably will turn to beyond 2020 and Banda confirms as much , recognising the need to continue to prepare for whatever the future holds for the banking industry in Zambia .
“ The future for us will be defined by keeping our ears close to the ground in order to constantly evolve with the evolving market trends ,” he says .
“ While our we will continue to innovate and continue to push our solutions to remain at the forefront of technology , ultimately it ’ s about making our customer happy .
“ We want to be the bank of choice in Zambia , consistently , for many years to come .”
“ While we will continue to innovate and continue to push our solutions to remain at the forefront of technology , ultimately it ’ s about making our customer happy .”
— Frank Banda , Head of IT AUGUST 2018