“ Our clients are looking to move away from the endless cycle of reviews , to a system where employees are receiving continuous performance feedback throughout the course of a year , combined with mentor feedback ,” he says . “ Another area of interest , especially for our clients outwardly workforces , is labour cost management , which our LabourWise platform can help with by identifying trends and opportunities for change .”
Solow confirms the future for Deloitte lies with the social enterprise : “ We ’ re just at the beginning of this social enterprise transformation within organisations and we ’ re seeing that with products in the market , for example the Facebook collaboration tool Workplace .” Indeed , Deloitte ’ s Human Capital trends report for 2018 notes the seismic changes in the workforce , the workplace , and the technologies used in the world of work : “ Organisations are no longer assessed based only on traditional metrics such as financial performance , or even the quality of their products or services . Rather , organisations today are increasingly judged on the basis of their relationships with their workers , their customers and their communities , as well as their impact on society at large – transforming them from business enterprises into social enterprises .”
Looking ahead to 2019 , Solow maintains Deloitte ’ s biggest goal revolves around helping clients identify opportunities to grow their shares services or organisations – “ to deliver new services , support the automation of services and help them shift work from humans to robots while taking advantage of cognitive advances ”. Solow adds that the growth of new workforce models is helping to redefine employer-worker relationships . “ HR and business leaders should proactively form new leadership alliances – especially between HR and procurement – to develop strategies and help organisations take advantage of the breadth of workforce options available today .”
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