COVENTRY UNIVERSITY
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“The devolved Governance of a Digital Platform at both business and IT Service levels ensures maximum focus is applied to strategic aims and operational efficiency , whilst increasing the agility of development and the deployment of change .”
— Simon Launder , Deputy Chief Digital Information Officer to become vision , value , user and outcome focussed in all that it does , working in the business as opposed to for it .
The IT executive at Coventry believe that the key to achieving these business objectives is to organise business teams around solving a problem or pursuing an opportunity .
Launder goes into detail to point out that : “ This requires the unique ability to find where value is likely to be disrupted within the business , or the markets in which we operate . The risk we face is through getting caught up in our existing and legacy challenges that we miss the opportunity to re-imagine customer experiences and identify that disruptive way that takes us a step further to enhancing the student journey and experience or by providing lifelong learning opportunities for all .”
To enable this , Launder , Humber and Booth are pushing to devolve governance to a level aligned with the differentiating business objectives that connect the product portfolio to the strategy of the University Group , and by how the University consumes its services and products . This devolved governance will be achieved by the establishment of a number of Digital Platforms consisting of product lines and the digital products that are used across the organisation . “ We must ensure that the Digital Platforms achieve devolved governance to enable agility and a state of continuous develop and improve-
AUGUST 2018