CLICK TO WATCH : ‘ JAMES NORMAN HEALTHCARE CIO - EMEA AT DELLEMC ON CULTURE CHANGE , TRANSFORMATION AND WORKING WITH THE NHS ’
177 foundations . “ You don ’ t build a house without putting your foundations down – it ’ s the same with the NHS . You don ’ t put a new electronic system in until you know that it ’ s going to work . If you put a system in and it goes down , clinical staff will lose faith in you ,” he says . He argues that if the appropriate substructure is not used , the customer will find a way to bypass the system and revert to their legacy services . “ What we then do is look at how can we actually take advantage of the system and modernise services and culture ,” he adds . “ Then we look
at the workforce , as it is a company ’ s most valuable asset . So how can you support the staff to work differently ? It ’ s all very well providing the NHS with a new clinical system but , actually , it could be just another burden on the staff . So how can we make that easier ?”
Dell Technologies is providing the technology infrastructure to support a digital imaging for pathology service which will aim to improve health outcomes for up to 3.2 million patients across the North East and North Cumbria ( NENC ). Working with seven
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