231 systems in about a second , eradicating the previously arduous process .
“ If we ’ re going to change the world , let ’ s be serious about changing the world , and that means empowering people and taking some of these bureaucratic tasks off their plate ,” Carver continues , with reference to the university ’ s students . “ When students were scheduling , they would go into the student information system and they would download the schedules into Excel , and they would try to build a schedule . So we worked with the registrar and enrollment management and deployed a tool where the students could input their desired classes , when they are working or when they would rather not be on campus , and it automatically builds multiple schedules for them , and they just pick the schedule they want .”
Carver notes that part of the success of the strategy is to be a servant leader , and not a Napoleonic one . “ It ’ s not about control . It ’ s about empowerment .” Carver believes that it is important to hire people smarter than himself , as it empowers employees , instilling within them a sense of responsibility to find
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