RIVERSTREET NETWORKS
290 and embrace new technologies .” The CTO recalls a change in culture throughout the firm ’ s evolution , with the business being a more IT-based operation than ever before . Over 50 % of the company ’ s staff work in IT , with technology underpinning the company ’ s core functions . “ RiverStreet is a technology-based company . If it weren ’ t for digital , as far as what we provide to our customers , we would not have a business case at all . Everything we rely on is integrated into our digital billing system . Our mapping system is digital , how we provision customers is digital , how we upgrade them – everything is reliant on technology ,” he notes .
When the company began embracing digital transformation , it realised fiber was the best connectivity option for the state . “ When we embraced fiber to the home technology in 2014 , we said , ‘ This is the only way to do a network ’. However , it ’ s expensive and we had to take the blinders off and realise that there are other ways to serve the unserved customers in the rural areas , and that could be fixed wireless ,” says Call .
AUGUST 2019