PROJECTS
“ The agility of today ’ s platforms means the most important thing is to get started , deliver something and iterate upon it ”
— Steve Hodgkinson , CIO , The Victorian Department of Health and Human Services
Landell , Oakton , Plan IT , PM Partners , RXP , SMS – ASG Group , TDL / CNI and Third Horizon .
Streamlining the process for individual projects , the panel allows the department to maintain strategic relationships with partners rather than relying on a project-by-project approach .
PROJECTS
Hodgkinson and his team have delivered and iteratively refined more than 30 major new business systems , of which he points out a number of exemplary projects that demonstrate the impact possible with the Platform + Agile approach . “ The Housing Register Online Application brought together a very fragmented application process for public housing and put it online in a form that could be used on a smartphone ,” says Hodgkinson . “ That whole process was a radical re-engineering and simplification of the way that people applied for public housing . The received wisdom was that the form and the process were far too complicated to work on a mobile phone . Using the Microsoft Azure framework that we had and its ability to work via smartphone applications , we launched the service and found that a large percentage of clients thought that it was much easier to use than the old paper form process and more convenient to access on a mobile phone than a computer . This taught us how the functionality native in the platform can actually drive innovation in citizen-centric service delivery .”
Another project saw the creation of the Client Incident Management System ( CIMS ), a unified system for collecting and managing incident reports from over 1,700 agencies in fields such as disability , public housing and child protection . Again using Microsoft Azure , the large number
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