being sold on to external companies . “ We end up learning a lot from these programs and enhancing the technology to fit and solve business needs rather than creating technology and finding a problem to solve .”
A main staple for Polaris is customs document processing for clearing freight to cross the US and Canadian borders , and this offers a perfect example of the company ’ s successful transformation efforts . As this can carry myriad complexities and duplication in work efforts , Polaris needed to streamline the task and reduce the touchpoints of handling paperwork . The process of moving paper is highly inefficient and labor intensive for all players involved , including the Client , Carrier , Customs Broker and Border Agencies . “ By implementing our RPA and ML platform ( a powerful WorkFusion enterprise grade automation engine with the NDS IP workflow solution ), to manage Straight Through Processing ( STP ) for our intelligent document processing , our turnaround time and error rates were significantly reduced to levels beyond our expectations ,” says Brajkovich . “ It also added capacity 381
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