T-SYSTEMS
Ciara Mullan , VP of Transition and Transformation , discusses implementing transformation in a challenging climate
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-Systems is one of the most renowned IT service providers of digital services in the world . Headquartered in Europe and founded in 2000 in Germany , today the company operates in 30 countries , helping organisations to successfully navigate the digital transformation of their operations , something that ’ s become crucial for many since the Coronavirus pandemic began . Ciara Mullan , VP of Transition and Transformation , tells us about implementing change in a challenging climate .
Mullan says her top priority is the customer . “ It ’ s about getting it right for the customer . When we get it right for them , everybody wins .” T-Systems ’ strategy focuses on four key areas : digitisation , the cloud and infrastructure and moving people onto it , security , and connectivity . “ We leverage these areas to drive the strategy for our customers ,” she says . Mullan explains that T-Systems ’ CEO , Adel Al-Saleh , who joined the company in 2018 , came with a real drive to transform the organisation internally . “ He ’ s brought in a transformation and change
AUGUST 2020