Technology Magazine August 2020 | Page 40

ALTAMED HEALTH SERVICES
40 people are very concerned about being in crowds , so we are looking at shifting the way we provide care with a much heavier emphasis on video and telephone services .” We are deploying patient-centric care with flexible walls , meaning our patients won ’ t have to come to a clinic to see a provider . They will be able to obtain care from their location on their schedule . Also for COVID-19 testing we are deploying temperature kiosks that prompt patients and employees to answer CDC guideline questions to ensure the safety for everyone .”
AltaMed ’ s digital journey has already

“ A DevOps initiative or technology without operational buy-in will likely not deliver the right outcomes ”

— Raymond Lowe , Senior Vice President and Chief Information Officer , AltaMed Health Services seen it expand into these areas and they are prepared to continue this digital transformation . For patients enroute to an appointment , AltaMed has enabled them to check in to their appointment on their phone , and wait in their car until someone is ready to see them . They will then receive a text message reminder to let them know when to enter the medical building . To improve the quality of care in the home for chronic disease
AUGUST 2020