Technology Magazine August 2021 | Page 129

THE TILE SHOP
By ensuring they have the right people and partners with the right mindsets , The Tile Shop is laying the foundation and fighting the good retail fight
Christopher Davis , Chief Information Officer

With the warm , purposely paced tone of an expert communicator , Christopher Davis gets his points , his passion , and his purpose across with little ambiguity and a whole lot of heart .

Christopher seems to have found his home at The Tile Shop , where like-mindsets and a rich people-first culture work collectively to get the company exactly where it needs to go .
“ I had a CEO who once said , if you don ' t know where you are today , it doesn ' t matter where you want to go because you ’ ll never get there . So one of the first things that I try and do is understand where an organisation is . Then , I look at the people , processes , and technology to find changes critical to driving success ”.
“ When I walked in the door , The Tile Shop was suffering something similar to battle fatigue . They had gone through a SAP implementation that had been really tough . Unfortunately , The SAP go-live was the first day of the CEO ' s new job , and he spent six months leading The Tile Shop back to stability ”. technologymagazine . com 129