THE TILE SHOP
“ When people understand why you want to do something , then there is such a difference in their willingness and interest in doing it ”
CHRISTOPHER DAVIS CHIEF INFORMATION OFFICER , THE TILE SHOP
communication . I try and remember Peter Drucker ' s statement that culture eats strategy for lunch . And right now , we ’ re building that culture again . We ’ re setting the right expectations , passion and commitment to solve problemsand deliver quality ”.
“ Without buy-in , you are never going to get it right . I always tell people it ' s people , process , and technology , in that order . When people understand why you want to do something , there is such a difference in their willingness and interest in doing it . And when they can trust you because you ' ve demonstrated over time that you ' re going to do right by them , then they ' re willing to take that risk when they see something scary . And change is always scary . It doesn ' t matter how easy or how hard it is . It ' s scary because it ' s different , and different makes people question ‘ Am I going to get it right ’”?
“ From my perspective , it ' s about listening to people , understanding their challenges and their opportunities , but it ' s also about the relationship at a personal level . You need to know each person , and each person is different . The beauty of individualism is that you get to know each person and understand how they work . And when you understand how they work and meet them
EXECUTIVE BIO
CHRISTOPHER DAVIS
TITLE : CHIEF INFORMATION OFFICER COMPANY : THE TILE SHOP INDUSTRY : RETAIL LOCATION : USA
Christopher Davis was hired
October 2020 as Chief Information Officer ( CIO ) of the The Tile Shop . Previously , Christopher led the technology functions as CIO for Mspark and Express Oil Change & Tire Engineers . He also was a technology leader at Sleep Number for eleven years leading every IT function at least once and spearheaded major transformation efforts for ERP , CRM , eCommerce and infrastructure . He also worked for Pricewaterhouse Coopers , IBM Global Services , Maytag , and Whirlpool in progressive leadership roles . Christopher completed a Bachelor of Science in Computer Science with a minor in Japanese from Brigham Young University in Provo , Utah .