Technology Magazine August 2021 | Page 266

TEWV NHS

Improving

Mental Wellbeing with Digital Title of Transformation the video excellence " she says . " We want to be a good place to work , and a great partner ."
To develop the strategy they adopted a co-creative approach , having consultations with internal staff and external partners , as well as issuing surveys to find out what the needs of patients and care groups are . " Obviously we have to manage national and local obligations , but we wanted to take on board people ' s views and what they would like from us . It ' s really a balancing act ."
The digital journey As part of the trust ’ s digital transformation it is continuing its journey to add more functionality to the electronic patient record ( EPR ). The software for the EPR and the trust ' s electronic management of prescribing and administration ( ePMA ) is provided by Civica , a global IT services provider that supports around 500 NHS departments .
" It ' s very much a partnership " Sidhu says . " We have a co-creative , collaborative approach with them , and they ' ve been very responsive and agile in terms of development . They ' re also very reactive , and they ' ve got a lot of expertise in the area . I think their willingness to work with us in such a collaborative way has been really valuable ."
Utilising EPRs is an important part of the NHS Long Term Plan , a 10-year strategy for the UK ' s entire public health system which includes a big push to move towards digital services . " As part of our digital strategy we completed an independent digital maturity
266 August 2021