ABB ROBOTICS
“ We understand what customers are doing with robots and can help them do it better !”
ARNO STROTGEN GROUP VP , SERVICE & DIGITAL PLATFORM , ROBOTICS & DISCRETE AUTOMATION , ABB
operation . This can include working with multiple stakeholders to gain a fully rounded understanding of their business , what they want to achieve and how to put a structure in place that will enable their aims to be met .”
Companies can choose where they start their transformation . “ We have solutions throughout the value chain . We support our customers with an ecosystem of software tools along their automation journey starting from commissioning and engineering , through to operations , maintenance , and service . We make digitalisation peoplefriendly , for example with the collaborative robots we spoke of earlier – you need a solution that is scalable , while easy enough for everyone to use .” This includes regularly revisiting the scheme once it is up and running to get feedback and identify any additional areas for improvement . Workers might request a simplified humanmachine interface ( HMI ), or need training to sharpen their skills on areas such as robot programming . It ' s also important , he says , to include the people who use the technology at the design stage . “ Workers can often introduce short cuts into processes that weren ’ t originally foreseen when the production line was built . These could be useful to know about when designing a digitalised solution .”
In January 2021 ABB carried out a survey of 1,650 businesses . 85 % of these confirmed that
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