“ In an era when customers have come to expect services tailored to their needs and preferences , AI can unlock that much sought-after customer-centricity allowing businesses not just to react to changing customers ’ expectations , but also anticipate and predict them .”

Technology Magazine ’ s July 2022 cover stars , digital transformation experts and

Workday partners Kainos , argue that trustworthy technology is sustainable technology . In their recent report on trustworthy AI , they explore how the risks from misuse of artificial intelligence – much like the impact of humans on our planet ’ s climate – need to be addressed .

According to Kainos , ‘ the move towards environmental sustainability has seen professionalisation , standardisation and mechanisms for disclosure – all to create confidence that the world economy can decarbonise . Artificial intelligence seems to be on a similar trajectory ’.

The Belfast-based IT firm argues that governments and corporations are

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