OOREDOO TELECOM , KUWAIT
“Our innovation strategy has set our priorities for the kinds of innovation that are most important for your organisation ”
DINA SUBUH TECHNOLOGY DIRECTOR OF CAPABILITY MANAGEMENT , OOREDOO
“ We started to use RPA to automate product configuration , eliminate human errors and increase the process speed .”
“ Our Innovation strategy has set our priorities for the kinds of innovation that are most important for your organisation . This was the basis of success .”
“ We have also built a testing tool from our existing skill set for our business users to perform user acceptance testing ( UAT ) seamlessly , without depending on us . Our Digital Solutions have been designed around the customer ’ s needs with personalised offerings on our mobile app . Similarly , for B2B , we built a self-service tool in which the payer can activate new lines , without depending on sales agents . In coordination with our B2B team , we can extend it to device purchases as well .”
During 2022 , Ooredoo Kuwait will continue to build its digital capabilities in the Software and product development lifecycle , with the
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