ALVAREZ & MARSAL
“ A & M ’ s work is based on relationships . It ’ s a people business ”
JEREMY ZUNG CIO , ALVAREZ & MARSAL
Improving performance , reducing downtime Another part of Zung ’ s focus when he joined A & M was around improving performance and reliability . A lot of this involved the transition to cloud and taking advantage of the capabilities that cloud service providers bring . “ For example , if you think about a physical file server or component , where our staff have to manually take care of issues , moving that to the cloud saves us significant people time and increases our agility ,” Zung says .
Cloud usage has improved system uptime and availability . “ It ’ s quite beneficial for us to leverage the big investment budgets that our cloud providers have !”
“ The key benefits for us in automation are reducing manual processes , reducing manual mistakes , and improving our efficiencies ,” Zung continues . As the business has grown , so has the IT department , but he recognises that successful businesses need to find ways for support functions to grow at much smaller levels than growth happening to the rest of the firm .
‘ IT has to operate like a business ’ A & M is a business built on its relationships – both those it enjoys with clients , obviously , but also those that it has with internal
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