Technology Magazine August 2023 | Page 109

These are challenging times for the healthcare industry . The sector is facing a staffing crisis globally , and people are leaving the profession faster than ever before .

In the wake of the COVID-19 pandemic the World Health Organisation estimates that by 2030 there will be a global shortfall of 10 million health workers , while studies show that demand for healthcare is only set to increase .
And with research by the American Medical Association finding that 63 % of physicians reported feeling burned out in 2022 , the use of innovative technology can play a critical role in solving some of those problems .
With services under more pressure than ever , healthcare staff need technology solutions to help them manage increased demand and provide meaningful solutions .
“ Microsoft is very unique in that the ethos around how we deliver a solution using technology is very much about putting the patient and the healthcare worker at the centre ,” describes Hema Purohit , Chief Architect and CTO Healthcare across EMEA for Microsoft .
“ Everything that I do is focused on putting myself in the shoes of that patient or that healthcare worker to see what can we do around helping with burnout , how we can help with fatigue , and how we help with technology debt .
“ How do we create tools that help people to collaborate faster , more accurately , and help people to do their jobs ? How do we take away that manual overload to be able to give those frontline workers the space , the thinking time that they need to spend more time with patients directly ? How do we use AI to reduce waiting times , and use AI in research analytics to provide more results faster ?”
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