“ The ethos around how we deliver a solution using technology is very much about putting the patient and the healthcare worker at the centre ”
HEMA PUROHIT EMEA CTO , HEALTHCARE & PUBLIC SECTOR MICROSOFT
The challenge of integrating technology in healthcare settings How healthcare organisations actually go about integrating technology is often easier said than done .
“ This is where I think that knowledge of the industry is really important ,” Purohit comments . “ When we ’ re talking about automation tools , or we ’ re talking about creating cloud solutions where people can do research and analytics , it is really important to understand how they will feed into the pathway that you ’ re trying to deliver .
“ From a patient perspective , but also from a clinician ’ s perspective , at which point do those tools come into your day job ? That ’ s really important . So if we want to integrate a tool , we know that it has to become part of somebody ’ s normal value . If it becomes something that you have to do in addition to your day job , it ’ s not going to work .”
With issues such as burnout causing significant issues in the healthcare industry , there will always be challenges to overcome .
Purohit adds : “ The world is changing so rapidly and so quickly that even if we get over today ’ s set of problems , we know that there ’ s going to be a set for tomorrow .
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