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Phil Lewis meanwhile highlights the dynamic nature of SaaS offerings . “ In the world of SaaS , vendors are continuously improving their offerings , delivering new features and technology all the time ,” he observes . To capitalise on these advancements , he stresses the importance of developing a strategy for innovation adoption .
He cautions against leaving new technologies “ on the shelf ” and instead advocates for a proactive approach to leveraging new features and capabilities , ensuring that businesses are continually evolving their processes and capabilities in line with technological advancements .
To fully optimise SaaS investments , Lewis recommends assessing vendors based on their ability to enable business control and facilitate organisational transformation . Rather than cobbling together disparate technologies , he advises focusing on a platform approach that offers comprehensive , innovative capabilities .
This platform-centric strategy should encompass advanced data management , automation , and the integration of intelligence across all business operations . By adopting this holistic approach , organisations can create a more cohesive and efficient technology ecosystem that drives innovation throughout the entire business . “ Instead of patching together disparate technologies , focus on a platform approach with fully innovative capabilities around data management , automation and injecting intelligence into every part of the business .”
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