Technology Magazine December 2017 | Page 159

MIDDLE EAST operations in India and other markets .
From its modest beginnings in 1980 , UAE Exchange has come a long way . The group completed the acquisition of Travelex in 2015 , followed by Remit2India , the portal for online money transfers to India . Asides this , the group has also made a series of investments in new age fintech start-ups .
Early adopters The growth trajectory of the brand has always moved forward , backed by its innovative mix of products and services clubbed with excellent customer experience . From the very beginning it has been innovative with products like FLASHremit , the instant account credit facility , and gocash , the multi-currency prepaid card , among others . UAE Exchange has been progressive in its journey because of the aggressive investments made in technology . One of the early adopters of technology for process automation , UAE Exchange was among the first to build a large in-house IT function that engages in technology innovations , process and product enhancements .
Along with the internal technology prowess , the brand also partners with experts like SAP , SunGard and Nice Actimize to enhance customer service , treasury and compliance functions , respectively .
The digital journey Promoth Manghat , CEO of UAE Exchange Group , believes that it ’ s the culture of innovation and entrepreneurship that has placed the group in a higher league . “ Innovation has played a critical role in our success story . The culture of innovation is enriched by the strong values of integrity , commitment , empowerment and care . Currently , we are strengthening our service offerings using latest technology . Earlier this year , we launched our contactless wearable for gocash card in the UAE , the first ever company to launch a contactless wearable in the region under this category . This was followed by gocash app and the much-awaited online money transfer licence in the UAE , which is already available in 10 other countries .”
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