WEST HAM UNITED F . C .
With much to be done to transform the London Stadium experience , partnering would be a key success factor . Partnering with Ricoh ITS throughout the migration project , Bohndiek says : “ There was great synergy with Ricoh and their growth in the ITS business , particularly in the UK and more widely in Europe . Similar to their strapline ‘ Imagine , Change ,’ we were looking at reimagining the future and bringing it to reality .”
The collaboration between the two parties saw the club reduce its number of active suppliers from 150 to just 32 , whilst consolidating a large number of maintenance contracts , pricing and payment terms to drive further business savings . Consequently , the club has seen a reduction in supplier costs of approximately 25 %.
“ Our work included consolidating our multiple CCTV providers across
West Ham United partner with Ricoh to deliver IT change and business process transformation
“ The transformation project that Ricoh has helped West Ham deliver is critical to the business and a significant catalyst for change . Staff have seen IT go from a poor relation into something that really works for them day-to-day . It has challenged thinking across the business . Before it was muddling along with an adequate IT service , now it ’ s become an enabler for better , smarter and more productive working .” Mike Bohndiek , Head of IT , West Ham United FC
Ricoh delivering IT change at West Ham United
• Cuts capital and on-going costs - £ 60k on hardware , £ 180k annually on support
• Transforms IT , enables business process change and smarter working
• Reduced hardware footprint – virtualised servers , 50 % cut in desktops devices
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