Technology Magazine December 2019 | Page 254

UNITED NATIONS
254 character recognition in order to better handle , archive and search through vast amounts of documentation .” Other implementations over the years include , voiceover IP , satellite imagery , radio communication , data capabilities and global governance of an IT infrastructure to improve security .
In the last decade , the UN has been working to centralise and standardise its main systems , including enterprise resource planning ( ERP ), enterprise content management ( ECM ) and customer relationship management ( CRM ), as well as developing a centralised data warehouse to build business intelligence solutions , reduce the number of data centers used by the organisation and reduce its reliance on local infrastructure .
“ Innovative technology is helping significantly in various peacekeeping , humanitarian and development operations carried out by the UN ,” comments Cocchioni . In particular
DECEMBER 2019