Technology Magazine December 2020 | Page 146

PWC

PWC ’ S IVO VAN BENNEKOM AND DUANE CARSTENS ON THE ROLE OF IDENTITY AND ACCESS MANAGEMENT IN FACILITATING DIGITAL TRANSFORMATION

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P wC has identified a number of trends . affecting organisations , centered around a digital landscape that was growing in complexity even before the COVID-19 pandemic . “ We are in a very strange and unprecedented situation - the ‘ new normal ’, as we call it within PwC ,” says Ivo Van Bennekom , Director , Digital Identity . “ What that new normal means , is that it ’ s accelerated a big change that was already happening prior to the COVID-19 situation , where we see clients changing from a traditional value chain that was very direct , to starting to become more part of a digital ecosystem , collaborating to delivering a variety of services towards the end consumer .”

Increased digital complexity and ever-changing employee roles within an organisation means identifying and allowing the access of users is all the more important . “ Managing identity is vital , but it ’ s also a daunting task for many organisations who lack proper identity and access management ( IAM ) for governing their digital identities ,” says Duane Carstens , Director , Cybersecurity & Privacy . “ That ’ s regardless of their IAM service maturity
DECEMBER 2020