“ Our brand promise is exceptional care , simply delivered , and one of our values is patients first ”
— Patrick McGill , EVP , Chief Analytics Officer
that don ’ t directly impact patient care which we could align our business processes . Things like billing , IT operations , and , moving forward , some HR functions like the onboarding of new employees , which we can streamline and automate .
“ If we can show people that we ’ re moving forward as a digital enterprise , it ’ ll drive the organization forward and achieve the goals that we want , but still preserve that doctor-patient and provider-patient relationship that ’ s so sacred . We don ’ t want to disrupt that relationship – we want to enhance it .”
The organization has been deploying state-of-the-art technology to assist the workforce for a number of years . A good example is the da Vinci Surgical System , a robot-assisted system that helps surgeons perform delicate procedures .
“ They ’ ve been very successful ,” says McGill . “ They have been found to reduce surgery time , improve outcomes , shorten the length of a hospital stay after surgery , and patients recover faster .”
McGill explains that there is still a degree of suspicion of AI in healthcare . “ A lot of the time I feel that AI is slow to be adopted in the care of
225 technologymagazine . com