WELCOME A mong this month ’ s features , we look at why digitalisation has become core to business resilience , the next five years for mobile technologies such as 5G and the response to COVID-19 by IT asset management .
In our lead feature , we hear from [ 24 ] 7 . ai Global CISO and Chief Privacy Officer , Dr . Rebecca Wynn , who explains to us how the company is leading the AI-powered customer experience journey .
“ Companies partner with [ 24 ] 7 . ai because we ’ re pioneers in the industry ,” maintains Dr Wynn . “ We ’ re able to harness strong analytics to provide a seamless transition when customers need to graduate to a human response but don ’ t want to repeat all of the information they ’ ve already given via a chatbot .”
In our top 10 , we take a closer look at the Chief Technology Officers occupying the roles at the world ’ s largest companies , with individuals from companies such as JpMorgan Chase , Apple , Google , Walmart and more .
Don ’ t forget to read our other feature reports with the likes of the United States Air Force , Aligned , PwC , Endava , and many more .
Do you have a story to tell ? If you would like to be featured in an upcoming issue of Technology magazine get in touch at :
william . smith @ bizclikmedia . com William Smith
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