FETIM GROUP
“ INFOR MICRO VERTICALS WERE ENLIGHTENING , BECAUSE THEY SHOWED US THAT THERE WERE PEOPLE IN THE INFOR DISTRIBUTION VERTICAL THAT UNDERSTOOD OUR BUSINESS ”
FRANS J . BEERKENS , DIRECTOR , FETIM GROUP
Not just transition , but transformation One of the other reasons Beerkens chose Infor “ is because it ' s built on an Amazon Web Services foundation . The big advantage of AWS in combination with Infor is that these companies are both developing 24 / 7 , 365 days a year requiring continuous improvements , allowing Fetim to keep up with ever changing demands of global markets . The system has been incredibly stable , fast , secure and adaptive to our needs . They also take care of a lot of very sophisticated security measures and offer AI opportunities . Having Amazon Web Services at the base brings us peace of mind . They ' re part of a market that is in transition and they ' re ahead of that transition .” he said .
On top of our M3 ERP core , several important edge applications have been connected over the years :
• Infor CPQ ( configure price quote ): An edge application for the professional market and offering quotations and made-2-measure solutions has been connected to the M3 ERP
• Infor WMS ( warehouse management system ) will replace our present Dispatcher WMS : Able to store and deliver goods in a multitude of ways , worldwide
• IDM ( Infor document management ): capturing platform-wide created documents , perfect for archiving and managing printed matters
• iPMC ( Product Information System ) by inRiver : offering all SKU related details and interfacing seamlessly with M3
• SLIM4 ( supply chain management ): managing our global supply lines to meet the agreed upon service levels with our customers
• EDI ( electronic data interchange ) from Descartes : Talking to our customer through an interface package called ion , that gives us the ability to communicate with the rest of the world .
Using tech for a customer-first philosophy Over the past decades , Beerkens saw a shift in customer behaviour and expectations when it comes to the customer journey : “ In the past , when you were looking for home decoration items , you ’ d go to retailers or interior architects you showed them pictures from magazines and made your choices on what was offered or seen in store . Today , consumers bring a laptop or tablet with a Pinterest board containing lots of different pictures in which you say , ‘ this is what I want ’.”
Fetim has responded with it ’ s own innovations , such as their augmented reality ( AR ) application on f . i . www . solidfloor . com . “ It allows you -the final consumer- to take a photograph of your room of your house . With our AR system , the consumer can put an entire assortment of flooring in that room .
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