ITAM Global Survey 2021
84 %
61 %
90 %
ENTERPRISE IT
when it comes to ITAM and software asset management ( SAM ). As Deloitte ’ s Global ITAM survey report in 2021 showed , organisations are rethinking how they invest in governing IT assets and license their hardware and software .
Further explaining the need for IT Asset Management , PwC insists that if an organisation has a considerable software spend , they may be spending too much or under-utilising these assets .
PwC list these initiatives as the most common part of ITAM strategy :
• Optimise software costs
• Drive down software and infrastructure costs
• Increase procurement efficiency
• Improve compliance
• Increase asset and intellectual property security
• Reduce financial , contractual and reputation risk
• Decrease support costs
• Reduce resource requirements
The single source of truth Believed to have been coined by Lionel Grealou of Tata Technologies , single source of truth ( SSOT ) is often bandied about in asset management circles , despite the full realisation of it being extremely difficult due to the multiple information systems , such as ERPs and CRMs , each of which needs access to data relating to the same entities ( such as customers ). Therefore " offthe-shelf " software from vendors is difficult to modify and a business can end up with many versions of common data or entities .
Despite the ‘ ideal ’ of SSOT being unrealistic for many , it is still regarded as a crucial tactic to help use the latest
ITAM Global Survey 2021
84 %
61 %
90 %
• A vast majority ( 84 %) of respondents believe that they lack a truly effective ITAM initiative in place in their organisations .
• Six out of ten ( 61 %) respondents are yet to make IT Asset Management a selffunded initiative .
• Nearly 90 % of respondents believe that the rapidly changing business , regulatory and technology environment is making it more challenging to enhance ITAM maturity in their organisations .
74 December 2021