TELUS
leverage the power of AI and machine learning techniques to bring us closer to realising the dream of having a self-driven network .”
TELUS Intelligent Network Analytics and Automation ecosystem ( TINAA ) Tizghadam has been leading the design and development of TELUS ’ s SDN brain called TINAA .
“ As the name suggests , TINAA is an operating system for automation that we have built on top of our current cloudified network to enable creation and control of services ,” commented Tizghadam .
“ Within the TINAA ecosystem , the abstraction layer and pipeline to address the two-silos problem is created and is getting more and more mature . We try to follow the same concept in other parts of our cloud program . It is also clear that cultural changes are required in addition to the technical shifts , such as changes in the processes that have been in place for a long time and changes in the ways we organise teams and build trust .
“ TINAA also helps to create network applications that can automatically control the performance of the network under different unexpected changes . These applications
Connectivity at the heart of healthcare TELUS Health is Canada ’ s leader in digital health technology , improving access to health and wellness services and revolutionising the flow of health information .
“ At the heart of every good healthcare system is proper connectivity ; connectivity at the right time , in the right place and for the right person , or device ,” reflected Tizghadam as he explained how TELUS Health supported this sector during the global pandemic .
What TELUS Health offers is a portfolio of services and applications connecting healthcare professionals such as doctors , nurses , patients and pharmacists . It streamlines many automation workflows , such as prescription refills , getting medical test results or updating patient records . The ultimate goal is empowering patients to manage their own health by providing services , optimising waiting times and improving medication management .
From a technology perspective , even before the proliferation of IoT , TELUS has been leveraging sensors and concepts of IoT in healthcare . During the pandemic , one of the major areas of focus has been providing remote healthcare by leveraging software defined WAN solutions .
According to Tizghadam , TELUS has been ahead of the game even before the pandemic , as the company had already adopted a hybrid working model for their staff . “ There is a four-hour time difference between the east and west coast so we were already using collaboration tools on a daily basis . As a result , it was relatively easy for team
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