Telecommunications company , TELUS manages more than 16 million customer connections across wireless , residential network access lines , high-speed internet and television . Juniper Networks is working with TELUS to automate their network test certification process , reducing their certification time from several weeks to a few days .
“ Our partnership with TELUS enabled them to offer better quality of services and faster time to service introduction ,” said Brendan Gibbs , Vice President , Automated WAN Solutions at Juniper Networks .
“ One of the problems the industry has is test certification can take weeks , depending on the customer , and use case . Juniper partners with TELUS on our professional services organisation , and some of our software tools , to accelerate and automate test certification .” “ Juniper has been a partner of TELUS for many years and we ’ ve had a great role to play in building their network and delivery of their services . We ’ re excited to partner in this new world of network automation which will help to simplify and speed up the processes .”
Juniper Networks :
• Founded in 1996
• Leader of networking and security solutions in the Cloud + AI + 5G era
• 9,500 + employees
• 120 + locations in 50 countries
“ I think the industry needs to automate the entire endto-end service life cycle ,” comments Gibbs .
“ Automation can help onboard customers rapidly and assure the quality of experience . A study showed that 60-65 % of problems were discovered by
the end users , not the service provider .”
To help with these types of silent failures Juniper has introduced a suite of software applications that deliver closed-loop automation to translate business intent into service performance across the service delivery lifecycle : plan , orchestrate ( design , implement , operate ), assure , correlate , and optimise .“ Customers can move up the stack to higher value functions . We ’ re now in an experience-first era of networking and that ’ s what Paragon aims to help with .”
LEARN MORE