TRAILBLAZER

Technology Magazine speaks to Christina Kosmowski , CEO of LogicMonitor , about maintaining a growth mindset and the importance of maintaining accountability as a leader

With an extensive track record of driving customer success at other hyper-growth companies during scaling phases , she joined SaaS-based infrastructure monitoring and unified observability platform provider LogicMonitor in January 2021 , appointed CEO a year later .

Up until that point , the majority of Kosmowski ’ s career had been in customer success , where she played a pivotal role at both Salesforce and Slack .

“ I feel very fortunate to have gained experience at two of the best SaaS companies out there ,” she says . “ I spent 15 years at Salesforce , helping it grow from US $ 20mn to almost US $ 10bn in revenue , and subsequently spent four years at Slack . At Slack , I also saw massive hyper-growth as

Years at Salesforce we scaled from US $ 90mn to about US $ 1bn in revenue .”

Pressure from challenges continues to mount Over the last few years , pressure has mounted on CIOs as they have seen their technology stacks become more and more complex , while dealing with challenges raised by the COVID-19 pandemic .

“ In this complex IT environment , the need for consistent and reliable technology has put CIOs and their teams in the spotlight , and the C-Suite has come to expect new levels of visibility and transparency around their organisation ’ s tech stack ,” adds Kosmowski .

And future technologies could enable IT teams to move away from remediation to innovation , while also having a positive impact on talent attraction and retention , Kosmowski adds .

“ As we continue to learn and understand the full potential of artificial intelligence ( AI ), I look forward to further developing LogicMonitor ’ s AIOps capabilities ,” she explains . “ This will enable IT teams to move away from remediation to innovation , from problem resolution to new development .

“ The more we can offer talent the ability to focus on the exciting parts of the job and take out the rote tasks , the more likely they are to be fulfilled and enjoy their roles , keeping them onboard for the long haul .”

It is an exciting time to be at LogicMonitor , which recently

18 December 2022