Technology Magazine December 2023 | Page 223

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Nevada Capital in Carson City , NV
CREDIT : STATE OF NEVADA
He explains : “ That will get us to a point where we ’ re not waiting on the constituent to reach out to us , so we can start delivering services more proactively .”
There are already “ pockets of brilliance ” within the state working towards this goal , such as the DMV which is undertaking a substantial digital transformation to move the vast majority of services from offices to web platforms and apps .
“ Constituents won ’ t have to wait in line anymore , saving them time and saving the DMV overhead costs ,” Galluzi continues . “ Let ’ s be frank : we have to be more efficient and effective in how we deliver services . Right now , we are seeing a massive vacancy rate in state government and it isn ’ t unique to Nevada .”
State of Nevada : A truly modern organisation In keeping with the theme of digital transformation , the State of Nevada is going through a process of modernisation in various facets , including by harnessing the power of the cloud .
The government has adopted a sensible policy of being “ cloud smart ” – in other words , assessing options on a case-by-case basis and moving to the cloud when it makes sense .
“ Cloud is as much a part of technology as the internet ,” contends Galluzi . “ It ’ s simply a component piece now .
“ If we ’ re looking for a new product or a new service , one of the first places we look is at our SaaS vendors . In Nevada , whether it ’ s state-wide ERP , digital
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