data insights at the right crunch moments , enhancing their decision-making capabilities .”
Ultimately , as Canning describes , the process allows employees to focus on higher-value work and move away from tedious , repetitive tasks .
“ Intelligent workflows eliminate the drudgery of doing everything manually so employees can focus on higher value work ,” he says . “ They also eliminate errors by maintaining process consistency . And , they can help non-technical employees feel more confident in their ability to implement new workflows .”
SIMON MORRIS TITLE : AREA VP , CONSULTING COMPANY : SERVICENOW LOCATION : UNITED KINGDOM
As Area Vice President , Consulting at ServiceNow , Morris helps business leaders understand how digital workflows can transform their business . He first joined the company in 2011 .
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