THE JUDGE GROUP
customisations and numerous data integrations. The team worked tirelessly for six months, sometimes sleeping in hotels during critical cutover periods.
“ We successfully balanced down to the penny at the end of that,” Matt recalls. Despite the success, he emphasises the importance of emotional equilibrium and suggests that success in one project doesn’ t guarantee success in the next. We must always be innovating.
“ I heard Hans Zimmer, the great composer, received an Oscar for one of his soundtracks,” Matt says by way of comparison,“ but the very next morning he had one of his scores thrown out by a producer.”
Strategic partnerships Judge’ s transformation relies heavily on strategic partnerships with technology vendors. The company works extensively with AHEAD, a technology solution provider that offers expertise across multiple IT verticals.
“ Going to the experts on how something should work when you don’ t have the in-house expertise is critical,” Matt explains. Partners help avoid common pitfalls and accelerate implementations.
“ I cannot tell you how many times, outside of our group, I have inherited a system that was implemented poorly and we are re-implementing that system. It’ s very, very critical to have the right partners, because they can steer you clear of pitfalls, bad design mistakes and they also offer incredible access to key resources when stakes are high,” Matt says.
When Judge first started using ServiceNow, it had no internal practitioners. AHEAD provided the expertise needed to implement the platform whilst training internal staff. This“ learn it well enough to teach it” approach has been absolutely essential for the group’ s adoption of technologies.
Judge also maintains strategic relationships with Microsoft for Azure services and Box for content management and AI capabilities, which makes a mutual success plan for adjacent firms like Judge and AHEAD. These partnerships provide access to cutting-edge features and discussions while ensuring that all can benefit from joint success plans and collaborative roadmaps.
“The biggest win for your organisation is going to be starting small and getting a win that is repeatable”
Matt Campana, Vice President of Digital Transformation, The Judge Group
278 December 2025