it ’ s a significant income generator ,” states Falvey . That money goes to the Treasury , not to the DVLA .
“ It ’ s another interesting aspect of commercial activity at DVLA , which is one of the reasons I wanted to join , to be honest , because it ’ s never less than interesting ,” continues Falvey . “ When you talk to people , they assume that we ’ re the driving licence people , and we are , and you get your vehicle log book as people call it , the V5 , from us as well . But as you can imagine , behind that there ’ s a lot of contracting , and a lot of goods and services to be procured .”
SOLID DELIVERY Naturally , the ongoing transformation programme will be a key focus for the DVLA over the next few years , and the Agency has a strong sense of direction looking ahead . “ It ’ s going to
take us a couple more years until we get to where we really want to be . But we ’ ve got a roadmap for where we want to go , and we want to become a multi-channel business , and I think we ’ re well on the way . I think what DVLA ’ s done in the last couple of years is start to build a reputation as one of the more solid delivery parts of government ,” Falvey concludes . www . gigabitmagazine . com 105